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Support Desk: 1800 890 2775

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Professional Services

dc10g manage service of framework

Due to technology advances associated with convergence, consolidation and centralization across the IT stack, networks have become increasingly important and complex. Advanced environments are no longer made up of servers, routers, switches and firewalls alone. Newer technologies such as cloud, clustering, Server Load Balancing, WAN optimization, application based policy control, secure remote access , Web / Email security and DLP have all become important elements which govern the ability of the business to operate efficiently and securely.

DC10g offers a highly experienced and agile systems management team with the skills necessary to meet your end users & expectations, thereby enabling you to focus more on your business and keeping your costs down

The consolidation of our technological expertise and vast industry knowledge enables us to deliver comprehensive IT management services. Our unique remote infrastructure management framework, skills of professionals and expertise in conducting integrated infrastructure management have helped us gain a niche in the competitive market.

Our team of expert are equipped to provide multiple managed and professional services such as

  • Migrations
  • Optimisations
  • cPanel & Plesk Management
  • Remote Infrastructure Management
  • Consulting
  • Proactive Technical Support
  • Architecture Designing
  • Help Desk
  • 24X7 Monitoring services
  • Cloud to Cloud Migrations
  • On Prime to Cloud Migrations
  • Email Migrations
  • Solution Architecture
  • Web & Application Migrations
  • Data Migrations & Backup
  • Server Migrations
  • Server Management
  • OS Management
  • Cloud Management
  • Datacenter Support
  • Email Management
  • Web & Application hosting Support
  • Proactive Monitoring
  • Datacenter Operations & Helpdesk
  • Request Support
  • Network Monitoring & Management
  • Cloud Server Administration
  • Cloud Monitoring –Optimizations - Provisioning – Recommendations -Deployment – Compliance etc

Why Services from us

Carrier Neutral

  • State-of-the-art Datacenter facilities uses multiple Internet service providers with DDOS Protected Connectivity Ensuring full network redundancy resulting in high network availability

Dedicated Customer Management

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Tier III Data center Facility

  • Datacenter Facility is certified with Tier – III standard & Disaster recovery services,
  • We guarantee 99.99% Network, service uptime SLA.

International Clientele

  • Dedicated Sales Account Manager (AM) and Technical Account Manager (TAM)
  • Support escalation plan in case of emergency

Competitive Pricing

  • Flexible, lower and competitive commercials as compared to industry competition with no compromise of service quality.
  • We provide choices in payment through independent customer portal

Mitigated Risk &

Built on Industry Standard

  • Business continuity and high availability through redundant, Scalable & Impeccable infrastructure Built on industry standard hardware, software and security to provide best of the performance for customer business application

24x7 Support

  • 24X7 Round-the-clock enterprise technical support to serve our clients
  • Personalised customer contact (TAM) in case of emergency so that customer internal technical staff can focus on core business function

N+1 Cloud infrastructure

  • Our N+1 Cloud infrastructure have surplus/backup for power supply, network, load balancers and multiple HVAC systems, essential for business continuity.
  • We also maintain the N+1 model to provide 24X7 technical support to our customer