Knowledge Base

Frequently Asked Questions

• Can we buy additional IP ?

  Yes you can. We will connect you with our sales team to process the request.

• Do you provide the demo for your services?

  Yes we do. We provide demo services for 5 days with no charge.

• How will you provide support?

  We have 24X7 support mechanism with 15 min response time with personalised support team.

• Can I pay via credit card?

  Yes you can pay to us in any mode by your personalised customer portal access.

• I would like to host some games and bulk emailing services?

  We are extremely sorry sir, we do not provide such services.

• Can I host my services without sharing my ID proofs or GST proof and can pay you in cash?

  We are really sorry sir; we need your ID proof as mandatory requirement from cyber law of India and you can make payment as soon as we raise GST invoice to you by any mode to our bank or payment gateway.

• Do you provide sales or support in India only?

  Cloud as a infrastructure is accessible from anywhere in the world. We have 24X7 sales and support team to provide you relevant products and its support globally.

• Do you have cloud infrastructure outside of India?

  Yes, we have cloud infrastructure other than India and locations are USA, UK, Europe, Australia and Singapore.

• Do you provide professional services on AWS or any other global service provider?

  Do you provide professional services on AWS or any other global service provider?

• Which model do you operate?

  We operate in both the models i.e. B2B and B2C.